MSPs

Know what you are taking over before you take it over.

Turn customer discovery from a manual spreadsheet exercise into a repeatable managed-service capability.

Request MSP Baseline Review All Solutions

Start with the first customer baseline, assessment scope, and handoff questions that shape the onboarding motion.

Diagram showing one MSP master workspace connected to several customer workspaces, including a premium dedicated workspace.
Assess Customer evidence
Onboard Reviewed estate
Operate Current context
Report Prove value

Partner Motion

Where this helps the MSP sale

VeridataOps gives MSPs a credible way to show risk, effort, and service scope before the customer is fully onboarded. That makes assessment work easier to sell and handover work easier to control.

Sell faster Walk into discovery with evidence for risk, coverage, lifecycle, licensing, security posture, and service gaps.
Onboard cleaner See assets, users, software, networks, cloud resources, and relationships from day one.
Operate better Review changes before they touch downstream tools and keep customer estate data traceable to source evidence.

Use-Case Depth

What usually triggers this project

Trigger A new customer is signing and the MSP needs a source-backed baseline before transition.
Trigger Discovery findings have to support service scope, exclusions, and early risk discussion.
Trigger The onboarding team needs one reviewed estate view instead of spreadsheets from many engineers.

Typical Inputs

Typical inputs and sources

Input Endpoint, directory, RMM, vulnerability, SaaS admin, network, and cloud evidence already used in discovery.
Input Customer-specific collector reach where direct API access is not enough.
Input Existing service-platform or CMDB destinations that will receive approved records later.

Example Workflow

Example MSP onboarding workflow

Collect the first sourcesPull the discovery set that actually shapes the onboarding conversation, not every possible source on day one.
Review the proposed baselineInspect creates, conflicts, ownership gaps, coverage gaps, and risky unknowns before the customer handoff.
Deliver the onboarding readoutHand the customer and the internal service team a reviewed estate baseline with caveats and follow-up actions.
Move into steady-state operationsReuse the same reviewed evidence path when ongoing updates start feeding downstream tools.

Deliverables

What the buyer receives

Deliverable One reviewed baseline of assets, users, software, networks, and key relationships.
Deliverable One scoped gap list covering ownership, security, monitoring, backup, lifecycle, or service-readiness issues.
Deliverable One next-step plan for onboarding, downstream publication, and recurring evidence refresh.

Workspace Model

MSP workspace model

One partner workspace can coordinate many customer workspaces while premium customers move into dedicated or regulated environments.

Diagram showing one MSP master workspace connected to several customer workspaces, including a premium dedicated workspace.
Platform See how evidence becomes trusted estate context
Data Packs Review integration coverage
Security Read the access model
Contact Send a message

Next Step

Turn this solution page into a real evaluation path.

A detailed solution page should send the visitor to the matching proof, the workflow docs, and one scoped conversation instead of stopping at the use-case description.

Proof

Inspect the matching proof artifacts Use the proof library to anchor this workflow in inspectable product evidence. Browse Proof Library

Docs

Review the operating model Use the evaluation workflow page to show how evidence is collected, reviewed, committed, and published. Review Evaluation Workflow

Contact

Scope the next review Route the buyer to the use-case discussion only after the exact business pressure and implementation question are clear. Discuss This Use Case