Scope
This policy covers public sites, hosted service use, and customer-facing support paths.
- VeridataOps public websites and product pages.
- Hosted VeridataOps application environments operated by VeridataOps.
- Customer communications, account administration, and support interactions.
- Customer-facing documentation and review packets that explain how data is handled.
Roles
Controller and processor roles depend on the service surface.
- VeridataOps generally acts as controller for website visitors, sales contacts, billing contacts, and support contacts whose data it collects directly.
- VeridataOps generally acts as processor or service provider for tenant data processed inside the hosted service on behalf of a customer.
- Customer-managed and OEM deployments shift more processing control to the operating customer or partner outside VeridataOps-hosted support or release work.
Data Use
VeridataOps uses data only for documented service purposes.
- Providing and securing the hosted service.
- Authenticating users and enforcing tenant access controls.
- Collecting, reviewing, and presenting customer-authorized operational evidence.
- Providing support, release, billing, security, and service communications.
- Meeting legal, contractual, security, accounting, or audit obligations.
Next Step
Use the live public surface as the review artifact.
When a customer or reviewer needs product-safe wording, point them at these URLs on veridataops.com and then attach deployment-specific evidence separately.